Effective Date : January 9, 2025
Welcome to Ardency Solutions LLP ("we," "our," or "us").
By accessing and using our website, www.ardencysolutionsllp.com (the "Site"), and our services, you ("you," "your," or "Customer") acknowledge that you have read, understood, and agree to these Terms and Conditions (the "Agreement").
This Agreement outlines your rights, responsibilities, and the terms of service we provide. Please read it carefully.
If you do not agree with any part of these Terms and Conditions, please discontinue your use of our Site and services immediately.
By accessing and using our Site or services, you agree to comply with these Terms and Conditions, our Privacy Policy, and any additional guidelines or rules that apply to specific features or services provided on the Site.
Your continued use of the Site constitutes your acceptance of these terms.
To use our services, you must :
Be at least 18 years old or the legal age of majority in your state of residence.
Have the legal capacity to enter into binding agreements.
If you are under 18 years old, you may use our services only with the involvement and consent of a parent or legal guardian.
You agree to use our Site and services in accordance with all applicable laws, regulations, and industry standards.
You also agree not to misuse the Site or its content. Prohibited activities include, but are not limited to :
Accessing, tampering with, or using areas of the Site that are not intended for public use.
Engaging in any fraudulent, harmful, or illegal activities.
Any violation of these terms may result in the suspension or termination of your account and access to our services.
To access certain features of the Site, you may need to create an account and provide personal information,
such as your name, email address, phone number, and address details.By creating an account, you agree to :
Provide accurate, current, and complete information during registration.
Maintain the confidentiality of your account credentials, including your username and password.
Immediately notify us of any unauthorized use of your account or any other security breaches.
You are responsible for all activities that occur under your account, including any actions taken by unauthorized users.
All payments are processed securely through third-party payment service providers. By using our services, you agree to comply with the terms of service and privacy policies of the respective payment provider. You are responsible for providing accurate payment information, and all charges will be processed in USD. We reserve the right to cancel or refuse service for any order due to payment processing issues, security concerns, or legal requirements.
We make every effort to ensure that all product information on our Site is accurate and up-to-date, including descriptions, pricing, and availability. However, we cannot guarantee that all information is free of errors. We reserve the right to modify product details, pricing, or availability at any time.
Shipping and delivery times are estimated and may vary due to unforeseen circumstances, such as delays by shipping carriers, customs issues, or natural disasters. Shipping charges will be calculated at checkout based on your shipping address.
Refunds may be issued in certain circumstances, either partially or in full, based on the situation. Refund requests can be initiated either by the customer or at the discretion of the admin. If you encounter any issues or have concerns, please reach out to our customer support team for assistance.
All content on the Site, including text, images, logos, trademarks, and graphics, is the property of Ardency Solutions LLP or its licensors and is protected by intellectual property laws, including copyrights and trademarks. You may not use, copy, reproduce, or distribute any content from the Site without obtaining prior written permission.
To the fullest extent permitted by applicable law, Ardency Solutions LLP, its officers, employees, and agents, shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or services. Our total liability in any claim or action related to this Agreement shall not exceed the amount you paid for the services that caused the issue.
You agree to indemnify, defend, and hold harmless Ardency Solutions LLP, its affiliates, directors, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms and Conditions, misuse of the Site, or any unlawful activities.
We reserve the right to suspend or terminate your account and access to the Site at our discretion, without notice, for violations of these Terms and Conditions or any unlawful activities.
These Terms and Conditions shall be governed by, and construed in accordance with, the laws of India, including
but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and any other applicable laws.
Any disputes or claims arising out of or in connection with this Agreement, including issues related to your use of our Site and services,
shall be subject to the exclusive jurisdiction of the courts in India.
By using this Site, you expressly consent to the jurisdiction and venue of such courts.
Regardless of your location, you agree that Indian law governs this Agreement, and any legal proceedings or disputes will be resolved in the appropriate courts of India.
Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. The Privacy Policy explains in detail the types of data we collect, how we use it, how it is protected, and how we handle your payment information securely through third-party payment processors. Additionally, we use cloud-based storage solutions to securely store and manage data, including customer and order details. Please review our Privacy Policy carefully to understand how your data is handled and your rights regarding your personal information.
We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. Please review this page periodically for any updates to ensure you are aware of the most current terms.
Neither party shall be liable for any failure or delay in performance under this Agreement due to causes beyond their reasonable control, including, but not limited to, natural disasters, acts of government, war, terrorism, strikes, pandemics, technical failures, or other unforeseeable events (collectively, "Force Majeure Events"). If a Force Majeure Event occurs, the affected party will promptly notify the other party and take reasonable steps to mitigate the effects of the event. The performance of any affected obligations shall be temporarily suspended for the duration of the Force Majeure Event, but both parties agree to resume performance as soon as reasonably possible.
Our Site may utilize third-party services such as payment gateways, email services, and various plugins to enhance user experience and provide functionality. However, we do not control these third-party services and are not responsible for their content, privacy policies, or practices. By using our Site, you acknowledge and agree to comply with the terms and conditions of these third-party services..
No waiver of any provision of this Agreement shall be deemed a further or continuing waiver of that provision or any other provision. Any failure by us to enforce any provision of this Agreement shall not be considered a waiver of our right to enforce such provision or any other provision in the future.
These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Ardency Solutions LLP. If any provision of this Agreement is found to be invalid, unenforceable, or void, the remaining provisions will continue in full force and effect.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact
us :
Ardency Solutions LLP
Email: support@ardencysolutionsllp.com
Website: www.ardencysolutionsllp.com
Head Office: Bangalore, India