We deliver high-quality parts worldwide, ensuring excellence in every shipment

PRIVACY POLICY

Effective Date : January 9, 2025

At Ardency Solutions LLP ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding your data. By using our website (www.ardencysolutionsllp.com), you agree to the terms outlined in this Privacy Policy.


Information We Collect

We collect the following personal data when you register on our website, place an order, or interact with us :

Personal Identification Information : Name, email address, phone number, and address.
Payment Information : Including payment details processed securely through third-party payment service providers.
Usage Data: We do not collect automated data such as cookies or usage analytics.

However, we collect information that you provide directly, such as during registration and order placement.


How We Use Your Information

We use the collected personal data for the following purposes :

Account Creation: To create and manage your account on our platform.
Order Fulfillment: To process and fulfill orders placed through our website.
Customer Support: To provide customer support and respond to your inquiries.
Payment Processing: To securely process payments using third-party payment service providers.
Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.


Data Storage

All personal data is stored securely using Cloud Storage. We implement appropriate security measures to protect your data from unauthorized access or disclosure.


Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data in the following circumstances :

With Service Providers: We may share your data with third-party vendors, including third-party payment service providers for payment processing, who assist us in providing our services.
Legal Requirements: We may disclose your personal information if required by law, court order, or government regulations.


Payment Processing

For payments, we use third-party payment service providers, a secure and trusted payment gateway. Third-party payment service providers processes your payment information, and all transactions are encrypted. Ardency Solutions LLP does not store payment details directly on our servers.


Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, and destruction. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.


International Transfers

Our platform serves a global audience, and your personal data may be transferred and stored in locations outside of your country of residence, including in the United States. By using our website, you consent to the transfer of your data to these locations.


Your Rights

You have the right to :

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccuracies in your personal data.
Deletion: Request the deletion of your personal data (subject to legal obligations).
Withdraw Consent: Withdraw consent for processing your personal data at any time (without affecting the legality of processing before the withdrawal).
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails.


Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. Please review this Privacy Policy periodically for updates.


Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us :

Ardency Solutions LLP
Email: support@ardencysolutionsllp.com
Website: www.ardencysolutionsllp.com
Head Office: Bangalore, India